Amazon Complaints Number, Email and Office Address

If you are a regular customer of Amazon and use their services or products then you may had any problems with their services or could have in the future. So here we provided Amazon complaints number for you.

Here you can find specific information about the Amazon complaints number and Amazon UK complaint email. Which allows you to solve your problem or any of your questions?

Contact Amazon UK

Office Website
Amazon uk contact number 020 7084 7911
Amazon email address uk
Head office address 1 Principal Place, Worship Street,
London, EC2A 2FA, United Kingdom
Amazon head office number 0800 279 7234

Amazon complaints procedure

All complaints are handled internally by Amazon, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Amazon takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 020 7084 7911 or send them an email at They will typically address the complaint within the same working day.

How to make a complaint to Amazon?

The Amazon Mobile App doesn’t support filing an A-to-z Guarantee refund request. To file an A-to-z Guarantee refund request, visit on a desktop browser.

To request a refund:

  • Go to Your Orders.
  • Locate the order.
  • Select Problem with order.
  • Tap on your problem from the list.
  • Select Request refund.
  • Enter your comments in the text box.
  • Select Submit.
Different ways to complaint Amazon

1: Call the Amazon complaint line on 020 7084 7911. If you have an any complaint regarding service and other queries.

2: Here are the second ways to make a amazon complaints email uk on

3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Amazon Facebook page, Twitter, Instagram and Linkedin etc.

Amazon complaints postal address: 1 Principal Pl, Worship St., London, EC2A 2FA

Contact via Support Form: Support Form

Amazon complaints contact number uk: 0800 279 7234

Amazon Opening Hours

Day Opening Hours Closing Hours
Monday 6:00 AM 10:00 PM
Tuesday 6:00 AM 10:00 PM
Wednesday 6:00 AM 10:00 PM
Thursday 6:00 AM 10:00 PM
Friday 6:00 AM 10:00 PM
Saturday 6:00 AM 10:00 PM
Sunday 6:00 AM 10:00 PM

About us

Amazon is a multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Amazon reveals the most-highlighted passages from its best-selling eBooks. Not surprisingly, the list is chock full of mega-popular book-to-movie and TV franchises, titles geared toward younger audiences, and business books for career-minded customers.

See Also: Morrisons complaints


Q. How long does it take to resolve a complaint with Amazon UK?

A. Amazon UK’s complaint resolution time varies based on the complaint’s nature. They aim to resolve complaints within 45 days, but may take longer. Customers can check their complaint’s status online from the Amazon Payments account page.

Q. What are the store opening times?

A. 7am to 11pm, 7 days a week.

Q. After I’m done shopping at these stores, how do I get my receipt?

A. You will receive your receipt shortly after leaving the store:

  • If you enter or exit the store using the Amazon app or a payment card linked to your Amazon account, you will get an email notifying you when your receipt is available.
  • You can view your receipt in the Your Orders section of your Amazon account at
  • If you enter or exit the store using a payment card that is not linked to your Amazon account, you can look up your receipt at

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