BT complaint number, email and office address

If you are a regular customer of BT and use their services or products then you may had any problems with their services or could have in the future. So here we provided BT complaints number for you.

Here you can find specific information about the BT complaints number and BT UK complaint email. Which allows you to solve your problem or any of your questions?

BT complaint department & Corporate office detail

BT complaint number UK 0800 800 150
Complaint email address
Office address BT Customer Correspondence Centre,
Providence Row, Durham DH98 1BT
BT corporate number 0800 800 150 or 01793 596 931

BT Complaints

All complaints are handled internally by BT, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, BT takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0800 800 150 or 01793 596 931 or send them an email at They will typically address the complaint within the same working day.

Different ways to complaint BT

1: Call the BT complaint line on 0800 800 150. If you have an any complaint regarding service and other queries.

2: Here are the second ways to make a compliant via BT complaint email on

3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, BT Facebook page, Twitter, Instagram and Linkedin etc.

BT uk Customer Service Number & Email support

If you searching BT complaints contact number, so you are on the right place. Because In this article, we have provided a list of BT technical support numbers. You can call BT Customer Support 0800 800 150 Phone Number given here and solve your queries.

This is a BT finest customer service phone number that you can use to contact BT. You can use this number for various tasks such as:

  • Fixed-line telephony
  • Mobile
  • Broadband internet
  • Fibre-optic communication
  • Digital television
  • IT and network services
  • Fleet management
  • Supply chain management
  • Telecommunications equipment

BT complaints telephone number: 0800 800 150

Customer service email:

Contact via Support Form: Support Form

Twitter: BT

Facebook: BT

BT Corporate Office Address: BT Customer Correspondence Centre, Providence Row, Durham DH98 1BT

Headquarters Email:

Other Phone number and email

For Home customers

For Small business


BT Head Office Address
  • BT Group plc
    1 Braham Street
    E1 8EE
    United Kingdom

How can I contact BT ?

If you would like to make BT complaint, please contact us via Contact Us page on website.

BT provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Natwest complaint number, email and office address

Customer service hours of BT
Day Opening Hours Closing Hours
Monday 8.00 am 9.00 pm
Tuesday 8.00 am 9.00 pm
Wednesday 8.00 am 9.00 pm
Thursday 8.00 am 9.00 pm
Friday 8.00 am 9.00 pm
Saturday 8.00 am 8.00 pm
Sunday 8.00 am 8.00 pm
About us BT

BT is a British multinational telecommunications company, and it’s headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

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