Direct line complaints

If you are a regular customer of Direct Line and use their services or products then you may had any problems with their services or could have in the future. So here we provided Direct line complaints number for you.

Here you can find specific information about the Directline complaint number and Direct Line UK complaint email. Which allows you to solve your problem or any of your questions?

Direct line complaints dept

Official Website
Direct line complaints number UK 0800 051 0140 or 0123 963 6070
Direct line complaint email
Head office address The Wharf, Neville St, Leeds, LS1 4AZ UK
Direct line head office number 0800 051 0140 or 0123 963 6070

Direct Line Head Office Address

60 Fenchurch Street
London, EC3M 4AQ
United Kingdom

Direct line complaints procedure

All complaints are handled internally by Direct Line, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Direct Line takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0800 051 0140 or 0123 963 6070 or send them an email at They will typically address the complaint within the same working day.

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Direct Line Facebook page, Twitter, Instagram and Linkedin etc.

Direct Line uk Customer Service Number

If you searching Direct Line contact number, so you are on the right place. Because In this article, we have provided a list of Direct Line technical support numbers. You can call Direct Line Customer Support 0800 051 0140 or 0123 963 6070 Phone Number given here and solve your queries.

This is a Direct Line finest customer service phone number that you can use to contact Direct Line. You can use this number for various tasks such as:

  • Small Business Insurance
  • Home Insurance
  • Van Insurance
  • Pet insurance
  • Travel insurance
  • Life insurance

Direct Line complaints telephone number: 0800 051 0140

Contact via Support Form: Support Form

Other Phone number and email

How can I contact Direct Line ?

If you would like to make Direct Line complaint, please contact us via Contact Us page on website.

Direct Line provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Acas complaints

Direct line opening hours

Day Opening Hours Closing Hours
Monday 8.00 am 9.00 pm
Tuesday 8.00 am 9.00 pm
Wednesday 8.00 am 9.00 pm
Thursday 8.00 am 9.00 pm
Friday 8.00 am 9.00 pm
Saturday 9.00 am 5.00 pm
Sunday 9.00 am 4.00 pm
About us

Direct Line is an insurance company based in London, United Kingdom. It was the first insurance company in the United Kingdom to underwrite using computers and sell insurance directly by telephone, thus removing the need for a broker and reducing costs.


Q. When can you call Direct Line?

A. Opening hours: Mon to Fri 8am – 9pm and Sat 9am to 5pm & Sun 9am – 4pm.

Leave a Reply

Your email address will not be published. Required fields are marked *