If you are a regular customer of First ScotRail and use their services or products then you may had any problems with their services or could have in the future. So here we provided First ScotRail complaints number for you.
Here you can find specific information about the First ScotRail complaints number and First ScotRail UK complaint email. Which allows you to solve your problem or any of your questions?
First ScotRail complaint department & Corporate office detail
| First ScotRail Website | scotrail.co.uk |
| Complaint number UK | 0344 811 0141 |
| Complaint email address | customer.relations@scotrail.co.uk |
| Office address | 50 Waterloo St, Glasgow G2 6HQ, United Kingdom |
| First ScotRail corporate number | 0344 811 0141 |
First ScotRail Complaints
All complaints are handled internally by First ScotRail, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, First ScotRail takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0344 811 0141 or send them an email at customer.relations@scotrail.co.uk. They will typically address the complaint within the same working day.
Different ways to complaint First ScotRail
1: Call the First ScotRail complaint line on 0344 811 0141. If you have an any complaint regarding service and other queries.
2: Here are the second ways to make a compliant via First ScotRail complaint email on customer.relations@scotrail.co.uk.
3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, First ScotRail Facebook page, Twitter, Instagram and Linkedin etc.
First ScotRail uk Customer Service Number & Email support
If you searching First ScotRail contact number, so you are on the right place. Because In this article, we have provided a list of First ScotRail technical support numbers. You can call First ScotRail Customer Support 0344 811 0141 Phone Number given here and solve your queries.
This is a First ScotRail finest customer service phone number that you can use to contact First ScotRail. You can use this number for various tasks such as:
- Business Travel
- Conference Rover
- Smartcard
- Group discounts
Customer service email: customer.relations@scotrail.co.uk
Contact via Support Form: Support Form
Twitter: First ScotRail
Facebook: First ScotRail
First ScotRail Corporate Office Address: 50 Waterloo St, Glasgow G2 6HQ, United Kingdom
Headquarters Email: customer.relations@scotrail.co.uk
Other Phone number and email
- Outwith First ScotRail hours call 0141 335 5240
How can I contact First ScotRail ?
If you would like to make First ScotRail complaint, please contact us via Contact Us page on website.
First ScotRail provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
See Also: Gatwick Airport complaints number, email and office address
Customer service hours of First ScotRail
| Day | Opening Hours | Closing Hours |
| Monday | 7.00 am | 10.00 pm |
| Tuesday | 7:00 am | 10.00 pm |
| Wednesday | 7:00 am | 10.00 pm |
| Thursday | 7:00 am | 10.00 pm |
| Friday | 7:00 am | 10.00 pm |
| Saturday | 7:00 am | 10.00 pm |
| Sunday | 7:00 am | 10.00 pm |
About us First ScotRail
First ScotRail was a train operating company in Scotland that functioned the ScotRail franchise from October 2004 until March 2015. It operated most commuter and shuttle services in Scotland as well as some services to northern England and the Caledonian Sleeper into London.