First ScotRail complaints number, email and office address

If you are a regular customer of First ScotRail and use their services or products then you may had any problems with their services or could have in the future. So here we provided First ScotRail complaints number for you.

Here you can find specific information about the First ScotRail complaints number and First ScotRail UK complaint email. Which allows you to solve your problem or any of your questions?

First ScotRail complaint department & Corporate office detail

First ScotRail Website
Complaint number UK 0344 811 0141
Complaint email address
Office address 50 Waterloo St, Glasgow G2 6HQ, United Kingdom
First ScotRail corporate number 0344 811 0141

First ScotRail Complaints

All complaints are handled internally by First ScotRail, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, First ScotRail takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0344 811 0141 or send them an email at They will typically address the complaint within the same working day.

Different ways to complaint First ScotRail

1: Call the First ScotRail complaint line on 0344 811 0141. If you have an any complaint regarding service and other queries.

2: Here are the second ways to make a compliant via First ScotRail complaint email on

3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, First ScotRail Facebook page, Twitter, Instagram and Linkedin etc.

First ScotRail uk Customer Service Number & Email support

If you searching First ScotRail contact number, so you are on the right place. Because In this article, we have provided a list of First ScotRail technical support numbers. You can call First ScotRail Customer Support 0344 811 0141 Phone Number given here and solve your queries.

This is a First ScotRail finest customer service phone number that you can use to contact First ScotRail. You can use this number for various tasks such as:

  • Business Travel
  • Conference Rover
  • Smartcard
  • Group discounts

Customer service email:

Contact via Support Form: Support Form

Twitter: First ScotRail

Facebook: First ScotRail

First ScotRail Corporate Office Address: 50 Waterloo St, Glasgow G2 6HQ, United Kingdom

Headquarters Email:

Other Phone number and email

How can I contact First ScotRail ?

If you would like to make First ScotRail complaint, please contact us via Contact Us page on website.

First ScotRail provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Gatwick Airport complaints number, email and office address

Customer service hours of First ScotRail
Day Opening Hours Closing Hours
Monday 7.00 am 10.00 pm
Tuesday 7:00 am 10.00 pm
Wednesday 7:00 am 10.00 pm
Thursday 7:00 am 10.00 pm
Friday 7:00 am 10.00 pm
Saturday 7:00 am 10.00 pm
Sunday 7:00 am 10.00 pm
About us First ScotRail

First ScotRail was a train operating company in Scotland that functioned the ScotRail franchise from October 2004 until March 2015. It operated most commuter and shuttle services in Scotland as well as some services to northern England and the Caledonian Sleeper into London.

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