Haven Complaints Number, Email and Office Address

If you are a regular customer of Haven and use their services or products then you may had any problems with their services or could have in the future. So here we provided Haven complaints number for you. Which allows you to solve your problem or any of your questions?

Haven complaints department

Official Website haven.com
Haven complaints number UK 0333 202 5250
Haven complaints email customerservice@haven.com
Head office address 1 Park Ln, Hemel Hempstead,
Hertfordshire, HP2 4YL UK
Haven head office number 0333 202 5250

Haven complaints procedure

All complaints are handled internally by Haven, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Haven takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0333 202 5250 or send them an email at customerservice@haven.com. They will typically address the complaint within the same working day.

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Haven Facebook page, Twitter, Instagram and Linkedin etc.

Haven uk customer service number

If you searching Haven complaints contact number, so you are on the right place. Because In this article, we have provided a list of Haven technical support numbers. You can call Haven Customer Support 0333 202 5250 Phone Number given here and solve your queries.

Contact via Support Form: Support Form

How can I contact Haven ?

If you would like to make Haven complaint, please contact us via Contact Us page on website.

Haven provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Haven complaints forums

Even though they’ll do all can to give you a fantastic holiday, things do sometimes go wrong. Here’s what to do if you need to complain:

If there’s something wrong with your accommodation or holiday, tell the Reception Team at the park straightaway so they can try to put things right. Claims may be reduced or rejected if you have not been given the opportunity to put matters right or investigate your concerns.

If your holiday is over and you’re still unhappy, please, within 14 working days of your departure date, either click here and fill in the form as instructed or, if you prefer to write to us, send a letter to: Guest Relations, Haven, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

They will contact the park to find out what happened, and they’ll try to write back to you within 14 working days of receiving your completed form or letter.

How to lodge a complaint to haven holidays?
  • You can complain via any of the above means but filing the haven complaint via phone is easy and effective.
  • For lodging, a complaint via phone 0333 202 5250, and visit their website.
  • Click this tab and you will be redirected to a new webpage where you will find Holiday Complaints tab.
  • Click this tab and you will land on complaints page.
  • On the complaints page, you will find phone number of every Haven caravan park.

For lodging your complaint, pick your phone and dial the given number of your desired park. Besides phone, you can also register your complaint via any of the following methods.

See Also: Flybe complaints

Haven Opening Hours

Day Opening Hours Closing Hours
Monday 9:00 am 7:00 pm
Tuesday 9:00 am 7:00 pm
Wednesday 9:00 am 7:00 pm
Thursday 9:00 am 7:00 pm
Friday 9:00 am 7:00 pm
Saturday 9:00 am 6:00 pm
Sunday 9:00 am 6:00 pm

About us

Haven is a chain of holiday parks in the UK. It operates self catering static caravan holiday parks with many also including touring and camping facilities. The company operates 41 sites in the UK in predominantly coastal locations.


Q. How do I complain about my Haven holiday?

A. If your holiday is over and you’re still unhappy, please, within 14 working days of your departure date, if you prefer to write to us, send a letter to: Guest Relations, Haven, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.

Q. How do I contact Haven customer services?

A. Call us to speak to a member of the team, please call 0333 202 5250.

Q. Can I get a full refund from Haven?

A. If you make a significant change to the terms and conditions after you’ve booked but before your holiday start date, you have the option of cancelling for a full refund.

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