If you are a regular customer of Hornby and use their services or products then you may had any problems with their services or could have in the future. So here we provided Hornby complaints number for you.
Here you can find specific information about the Hornby complaints number and Hornby UK complaint email. Which allows you to solve your problem or any of your questions?
Hornby complaint department & Corporate office detail
| Hornby website | uk.hornby.com |
| Complaint number UK | 01843 233525 |
| Complaint email address | customerservices.uk@hornby.com |
| Office address | The Gateway, Innovation Way Discovery Park, Sandwich CT13 9FF, UK |
| Hornby corporate number | 01843 233525 |
Hornby Complaints
All complaints are handled internally by Hornby, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, Hornby takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 01843 233525 or send them an email at customerservices.uk@hornby.com. They will typically address the complaint within the same working day.
Different ways to complaint Hornby
1: Call the Hornby complaint line on 01843 233525. If you have an any complaint regarding service and other queries.
2: Here are the second ways to make a compliant via Hornby complaint email on customerservices.uk@hornby.com.
3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Hornby Facebook page, Twitter, Instagram and Linkedin etc.
Hornby uk Customer Service Number & Email support
If you searching Hornby contact number, so you are on the right place. Because In this article, we have provided a list of Hornby technical support numbers. You can call Hornby Customer Support 01843 233525 Phone Number given here and solve your queries.
This is a Hornby finest customer service phone number that you can use to contact Hornby. You can use this number for various tasks such as:
- Returns & Repairs
- Playtrains & Railroad
- Delivery
- Licensing
- Parts & Spares
Customer service email: customerservices.uk@hornby.com
Contact via Support Form: Support Form
Twitter: Hornby
Facebook: Hornby
Hornby Corporate Office Address: The Gateway, Innovation Way Discovery Park, Sandwich CT13 9FF, UK
Headquarters Email: customerservices.uk@hornby.com
Other Phone number and email
- Technical Services on +44 (0)1843 233512
- Email: technicalservices.uk@hornby.com
How can I contact Hornby ?
If you would like to make Hornby complaint, please contact us via Contact Us page on website.
Hornby provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
See Also: Lego complaints number, email and office address
Customer service hours of Hornby
| Day | Opening Hours | Closing Hours |
| Monday | 9.00 am | 5.00 pm |
| Tuesday | 9.00 am | 5.00 pm |
| Wednesday | 9.00 am | 5.00 pm |
| Thursday | 9.00 am | 3.00 pm |
| Friday | 9.00 am | 3.00 pm |
| Saturday | Closed | |
| Sunday | Closed |
About us Hornby
Hornby is a household name and is famous as the UK brand leader in the model railway hobby. The company’s founder was Frank Hornby (1863 – 1936) who applied for a patent in 1901 to protect an invention he called ‘Improvements in Toy or Educational Devices for Children and Young People’.