If you are a regular customer of Iceland and use their services or products then you may had any problems with their services or could have in the future. So here we provided Iceland complaints number for you.
Here you can find specific information about the Iceland complaints number and Iceland UK complaint email. Which allows you to solve your problem or any of your questions?
Iceland complaint department & Corporate office detail
| Official website | iceland.co.uk |
| Complaint number UK | 0800 328 0800 |
| Complaint email address | customer.care@iceland.co.uk |
| Office address | Second Avenue, Deeside, Industrial Park, Flintshire, CH5 2NW, United Kingdom |
| Iceland corporate number | 0800 328 0800 |
Iceland Complaints
All complaints are handled internally by Iceland, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, Iceland takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0800 328 0800 or send them an email at customer.care@iceland.co.uk. They will typically address the complaint within the same working day.
Different ways to complaint Iceland
1: Call the Iceland complaint line on 0800 328 0800. If you have an any complaint regarding service and other queries.
2: Here are the second ways to make a compliant via Iceland complaint email on customer.care@iceland.co.uk.
3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Iceland Facebook page, Twitter, Instagram and Linkedin etc.
Iceland uk Customer Service Number & Email support
If you searching Iceland complaints contact number, so you are on the right place. Because In this article, we have provided a list of Iceland technical support numbers. You can call Iceland Customer Support 0800 328 0800 Phone Number given here and solve your queries.
This is a Iceland finest customer service phone number that you can use to contact Iceland. You can use this number for various tasks such as:
- Frozen foods
- Groceries
- Bonus Card
- Free Delivery
Iceland complaints telephone number: 0800 328 0800
Contact via Support Form: Support Form
Iceland Corporate Office Address: Second Avenue, Deeside, Industrial Park, Flintshire, CH5 2NW, United Kingdom
Other Phone number and email
- Iceland customer services complaints number: 0800 328 0800
How can I contact Iceland ?
If you would like to make Iceland complaint, please contact us via Contact Us page on website.
Iceland provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
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Customer service hours of Iceland
| Day | Opening Hours | Closing Hours |
| Monday | 8.00 am | 9.00 pm |
| Tuesday | 8.00 am | 9.00 pm |
| Wednesday | 8.00 am | 9.00 pm |
| Thursday | 8.00 am | 9.00 pm |
| Friday | 8.00 am | 9.00 pm |
| Saturday | 8.00 am | 8.00 pm |
| Sunday | 8.00 am | 6.00 pm |
About us Iceland
Iceland Foods is a unique British food retailer with over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business.
Malcolm Walker opens the first Iceland shop in Oswestry, Shropshire, selling loose frozen food. The business has grown to 15 Iceland stores in North Wales and the North West, supported by a cold store in Rhyl.
How do I make a complaint?
You aren’t happy with your Iceland experience. If you have a complaint about a service or product you’ve received. The quickest way to get in touch is to call the Customer Care team who will be happy to help.
You can contact us by telephone on 0800 328 0800.
Speaking to a member of the team on the phone is the quickest way to get in touch about your complaint.
If you are contacting for a refund on an instore purchase, you will need to return the item to the store you visited along with your proof of purchase. The Customer Care team is unable to refund items bought in store.
If you are unable to call, you can complete our online webform. Customer Care team will aim to get back to you within three days of you getting in touch. You can find webform at the bottom of this page.
In most cases, they will look to resolve your complaint within a maximum of 14 days. However, if you’ve already been in touch about your complaint and are remain unhappy with service, we’re obliged to let you know about the Alternative Dispute Resolution scheme, more information about ADR providers.
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