If you are a regular customer of italk and use their services or products then you may had any problems with their services or could have in the future. So here we provided italk complaints number for you.
Here you can find specific information about the italk complaint address and italk UK complaint email. Which allows you to solve your problem or any of your questions?
italk complaint department & Corporate office detail
| Official Website | italk.org.uk |
| italk complaint number UK | 023 8038 3920 |
| Complaint email address | info@italk.org.uk |
| Office address | 3rd Floor, Black Horse House, 8 – 10 Leigh Rd, Eastleigh, SO50 9FH, United Kingdom |
| italk corporate number | 023 8038 3920 |
italk Complaints
All complaints are handled internally by italk, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, italk takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 023 8038 3920 or send them an email at info@italk.org.uk. They will typically address the complaint within the same working day.
Different ways to complaint italk
1: Call the italk complaint line on 023 8038 3920. If you have an any complaint regarding service and other queries.
2: Here are the second ways to make a compliant via italk complaint email on – info@italk.org.uk.
3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, italk Facebook page, Twitter, Instagram and LinkedIn etc.
italk complaints procedure
If you would like to make a complaint:
Step 1
Speak or write to Shevonne Murray who will reply within 7 days. Tel 07825 281816 or shevonnemurray@nhs.net.
If you are not satisfied with the response:
Stage 2
Contact the Step 2 Director of Services who will reply in writing within 14 days. Tel 02382 027826 or sforber@solentmind.org.uk.
And if you are not satisfied with this response:
Stage 3
Contact the Chief Executive of Solent Mind via his executive assistant. He will reply in writing within 21 days. Tel 02382 027810 or cmascall@solentmind.org.uk.
Through this procedure, they aim to:
- Encourage anyone who is not satisfied with the italk service to tell so that you can try to put matters right.
- Make sure that no one is afraid to make a complaint.
- Deal with the complaint quickly, by keeping to response times and limiting the procedure to just three stages.
- Help the staff who run the italk service to put things right if they possibly can.
They also need to know about the things are doing well. Please do let know if you have any other comments on the service.
Postal address
- 3rd Floor,
Black Horse House,
8 – 10 Leigh Road,
Eastleigh
SO50 9FH
United Kingdom
italk uk Customer Service Number & Email support
If you searching italk contact number, so you are on the right place. Because In this article, we have provided a list of italk technical support numbers. You can call italk Customer Support 023 8038 3920 Phone Number given here and solve your queries.
This is a italk finest customer service phone number that you can use to contact italk. You can use this number for various tasks such as:
- Talking therapies
- Healthcare
- Mental health
- Psychological therapy
- Behavioural therapy
- Wellbeing classes
- Managing moods
- Specialist therapies
- Mindfulness therapy
Customer service email: info@italk.org.uk
Contact via Support Form: Support Form
Twitter: italk
Facebook: italk
italk Corporate Office Address: 3rd Floor, Black Horse House, 8 – 10 Leigh Rd, Eastleigh, SO50 9FH, United Kingdom
Headquarters Email: info@italk.org.uk
Other Phone number and email
- Customer complaint number: 023 8038 3920
- italk originations fax number: 023 8061 3391
- Head office phone number: 023 8038 3920
How can I contact italk ?
If you would like to make italk complaint, please contact us via Contact Us page on website.
italk provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
See Also: Lazy Oaf complaints number, email and office address
Customer service hours of italk
| Day | Opening Hours | Closing Hours |
| Monday | 8.00 am | 6.00 pm |
| Tuesday | 8.00 am | 6.00 pm |
| Wednesday | 8.00 am | 6.00 pm |
| Thursday | 8.00 am | 6.00 pm |
| Friday | 8.00 am | 4.30 pm |
| Saturday | Closed | |
| Sunday | Closed |
About us italk
italk is the Improving Access to Psychological Therapies (IAPT) service for most of hampshire. They support people to improve their mental wellbeing through education, guided self-help tools and evidence-based talking therapies and help people to recover from the most common mental health problems like anxiety, depression, OCD, PTSD and phobias.
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