Jones Homes Complaints Number, Email and Office Address

If you are a regular customer of Jones Homes and using their services and have any problem with their services, here we have given the complaints address for you, which will solve your problem.

Complaint department & Corporate office detail

Official Website
Complaint number UK 01625 588400
Office address Emerson House, Heyes Ln, Alderley Edge,
Cheshire, SK9 7LF, United Kingdom
Head office number 01625 588400

How To Make a Complaint Process for Jones Homes?

All complaints are handled internally by Jones Homes, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Jones Homes takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 01625 588400. They will typically address the complaint within the same working day.

Different ways to complaint Jones Homes

Call the Jones Homes complaint line on 01625 588400. If you have an any complaint regarding service and other queries.

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Jones Homes Facebook page, Twitter, Instagram and LinkedIn etc.

Contact via Support Form: Support Form

Corporate Office Address

Emerson House
Heyes Lane
Alderley Edge
United Kingdom

How can I contact Jones Homes ?

If you searching contact for Jones Homes, so you are on the right place. Because In this article, we have provided a list of Jones Homes technical support numbers. You can call Jones Homes Customer Support 01625 588400 Phone given here and solve your queries.

If you would like to make Jones Homes complaint, please contact us via Contact Us page on website.

Jones Homes provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Kaleidoscope Complaints

Jones Homes Opening Hours
Day Opening Hours Closing Hours
Monday 8.00 am 5.00 pm
Tuesday 8.00 am 5.00 pm
Wednesday 8.00 am 5.00 pm
Thursday 8.00 am 5.00 pm
Friday 8.00 am 5.00 pm
Saturday Closed
Sunday Closed
About us

Jones Homes is the independent home builder and it’s build more than 500 homes a year in the UK, they offer an impressive portfolio of apartments, mews and townhouse residences as well as spacious semi-detached and detached homes.

Jones Homes have forged an enviable reputation for delivering excellent customer service and have received many prestigious accolades over the years for the properties build, the design and landscaping of developments.


Q. How do I submit a complaint to Jones Homes?

A. You can submit a complaint in several ways:

  • Contact Site Manager: This is the first step for minor issues.
  • Call or Email Regional Customer Service: Use their contact information from the Jones Homes website for more complex concerns.
  • Submit a formal complaint form: Download it from the website or request it from customer service.

Q How long does it take Jones Homes to respond to a complaint?

A. Jones Homes aim to acknowledge your complaint within 5 days and provide a response within 20 days.

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