If you are a regular customer of O2 and use their services or products then you may had any problems with their services or could have in the future. So here we provided 02 complaints number for you.. Which allows you to solve your problem or any of your questions?
Contact O2 complaints department
| Official Website | o2.co.uk |
| Complaints number UK | 0800 840 0202 or 0844 809 0222 |
| O2 complaints email | complaintreviewservice@o2.com |
| Customer complaints head office | 260 Bath Road, Slough, Berkshire, SL1 4DX, UK |
| O2 head office number | 0800 840 0202 or 0844 809 0222 |
O2 Complaints customer service email address
All complaints are handled internally by O2, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, O2 takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0800 840 0202 or 0844 809 0222 or send them an email at complaintreviewservice@o2.com. They will typically address the complaint within the same working day.
O2 complaints procedure
- Call the O2 complaints line on 0800 840 0202 or 0844 809 0222. If you have an any complaint regarding service and other queries.
- Here are the second ways to make a compliant via O2 complaints email on contact to complaintreviewservice@o2.com.
- If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, O2 Facebook page, Twitter, Instagram and Linkedin etc.
Contact via Support Form: Support Form
Other Phone number and email
- O2 head office complaints phone number: 0844 463 02 02
- Pay Monthly Mobile Broadband: 0344 809 0202
- Pay As You Go Mobile Broadband: 0344 8090 222
- Business Mobile Broadband: 0800 977 7337
- O2 complaints telephone number: 0800 840 0202
How can I contact O2 ?
If you would like to make O2 complaint, please contact us via Contact Us page on website.
O2 provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
See Also: Alton Towers complaints
O2 customer hours
| Day | Opening Hours | Closing Hours |
| Monday | 8.00 am | 6.00 pm |
| Tuesday | 8.00 am | 6.00 pm |
| Wednesday | 8.00 am | 6.00 pm |
| Thursday | 8.00 am | 6.00 pm |
| Friday | 8.00 am | 6.00 pm |
| Saturday | 8.00 am | 6.00 pm |
| Sunday | 8.00 am | 6.00 pm |
About us
O2 UK is a British telecommunications services provider, headquartered in Slough, England which operates under the O₂ brand. It is owned by Virgin Media O2, a venture between Telefónica and Liberty Global.
FAQs
Q. How do I complain to O2 UK?
A. The complaints number will show as 0800 840 0202, so you know it’s us. They promise that always treat you fairly and with respect, update you with any progress, and clearly explain what has happened and aim to resolve your complaint on the call.
Q. How do I escalate a complaint with O2?
A. Email complaintreviewservice@o2.com Make sure you include your contact details and what you’d like us to do to resolve your complaint. They send you an acknowledgement of your complaint straight away and get the investigation started.