Parcelforce Complaints Number, Email and Office Address

If you are a regular customer of Parcelforce and use their services or products then you may had any problems with their services or could have in the future. So here we provided Parcelforce complaints number for you. Which allows you to solve your problem or any of your questions?

Contact Parcelforce

Office website
Parcelforce complaints number UK 0344 800 4466
Parcelforce complaints email
Complaints address PO Box 486, Wakefield, WF1 9AG UK
Parcelforce head office number 0344 800 4466

Head office address

Lytham House
25 Caldecotte Lake Dr
Milton Keynes
United Kingdom

Parcelforce complaints process

All complaints are handled internally by Parcelforce, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Parcelforce takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0344 800 4466 or send them an email at They will typically address the complaint within the same working day.

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Parcelforce Facebook page, Twitter, Instagram and Linkedin etc.

Parcelforce complaints compensation

Submit your claim online

If you have booked your parcel via parcelforce, please follow the link below where you can message live chat advisors, who will guide you through the claims process. Support is available 24 hours per day, 7 days per week.

Submit your claim via Post

You can obtain a paper claims form from any Parcelforce Depot or your local Post Office. Alternatively, you can request a form be sent out to you by getting in touch with us.

Once completed, you can post the form to as at the address here: PO Box 491, Wakefield, WF1 9AP, UK.

Claims for HM Forces Deliveries

Due to the sensitive nature of parcels being sent to British Forces, they cannot accept claims for BFPO consignments. Please send your requests to: British Forces Post Office, West End Road, Ruislip, HA4 6DQ, UK.

Contact via Support Form: Support Form

Other Phone number and email

How can I contact Parcelforce ?

If you would like to make Parcelforce complaint, please contact us via Contact Us page on website.

Parcelforce provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Parkdean Resorts complaints

Parcelforce Opening Hours

Day Opening Hours Closing Hours
Monday 8.00 am 7.00 pm
Tuesday 8.00 am 7.00 pm
Wednesday 8.00 am 7.00 pm
Thursday 8.00 am 7.00 pm
Friday 8.00 am 7.00 pm
Saturday 8.00 am 12.30 pm
Sunday Closed
About us

Parcelforce is a courier and logistics service in the UK. It is a trading name of the Royal Mail and is organised within the UK Parcels, International and Letters division of the group. The company delivers to destinations worldwide, using an international partner network.


Q. What is the maximum weight for a Parcelforce package?

A. Parcelforce the maximum weight for a parcel sent within the UK is 30 kg. There is no maximum weight for a multiple consignment; however, each individual parcel must not exceed 30 kg. The weight limits vary for international destinations..

Q. How much does it cost to send a parcel with Parcelforce?

A. The cost of sending a parcel with Parcelforce depends on the weight, size, destination, and delivery speed of the parcel. For UK deliveries, the prices start from £9.70 for the express 48 service, which delivers within 2 working days and has a maximum weight limit of 30 kg.

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