Premier Inn Complaints Number, Email and Office Address

If you are a regular customer of Premier Inn and use their services or products then you may had any problems with their services or could have in the future. So here we provided Premier In complaints number for you. Which allows you to solve your problem or any of your questions?

How do i contact premier inn complaints?

Official Website
Complaints number UK 0333 003 8101
Premier inn complaints email
Head office address 350 Luton Road, Dunstable,
LU5 4LL, United Kingdom
Head office number 0333 777 4663

Premier inn complaints procedure

All complaints are handled internally by Premier Inn, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Premier Inn takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0333 777 4663 or send them an email at They will typically address the complaint within the same working day.

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Premier Inn Facebook page, Twitter, Instagram and Linkedin etc.

Premier inn complaints refund

If you searching Premier Inn contact number, so you are on the right place. Because In this article, we have provided a list of Premier Inn technical support numbers. You can call Premier Inn Customer Support 0333 777 4663 Phone Number given here and solve your queries.

Premier Inn make a complaint

Telephone number: 0333 003 8101

Premier inn complaints form: Support Form

Other Phone number and email

How can I contact Premier Inn ?

If you would like to make Premier Inn complaint, please contact us via Contact Us page on website.

Premier Inn provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Miele complaints

Premier Inn opening hours

Day Opening Hours Closing Hours
Monday 9.00 am 5.00 pm
Tuesday 9.00 am 5.00 pm
Wednesday 9.00 am 5.00 pm
Thursday 9.00 am 5.00 pm
Friday 9.00 am 5.00 pm
Saturday Closed
Sunday Closed
About us

Premier Inn is a British hotel chain and the UK’s largest hotel brand, with more than 72,000 rooms and 785 hotels. The company was established by Whitbread as Travel Inn in 1987, to compete with Travelodge.


Q. How do I get my money back from Premier Inn?

A. At Premier Inn, are so confident you’ll have a great night’s sleep that if you don’t, they’ll give you your money back. If there’s a problem, just have a chat with a member of friendly reception team.

Q. How do I contact Premier Inn to make a complaint?

A. They are sorry that your experience did not meet your expectations. If you’d like to get in touch, visit Contact us page and they’ll do best to try to resolve the issue.

Q. Can I check-in online?

A. Checking in online is currently unavailable. However, early check-in from 11am is available for just £10 for UK and Channel Islands only, Republic of Ireland charged at and can be requested by speaking to a team member at reception.

Q. What if I need help with speedy check-in?

A. If you have any problems, friendly team members will be on hand 24 hours a day to help you.

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