If you are a regular customer of ScotRail and use their services or products then you may had any problems with their services or could have in the future. So here we provided ScotRail complaints number for you.
Here you can find specific information about the ScotRail complaints number and ScotRail UK complaint email. Which allows you to solve your problem or any of your questions?
ScotRail complaint department & Corporate office detail
| ScotRail Website | scotrail.co.uk |
| Complaint number UK | 0344 811 0141 |
| Complaint email address | customer.relations@scotrail.co.uk |
| Office address | PO Box 27129, Glasgow G2 9LH UK |
| ScotRail corporate number | 0344 811 0141 |
ScotRail Complaints
All complaints are handled internally by ScotRail, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, ScotRail takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0344 811 0141 or send them an email at customer.relations@scotrail.co.uk. They will typically address the complaint within the same working day.
Different ways to complaint ScotRail
1: Call the ScotRail complaint line on 0344 811 0141. If you have an any complaint regarding service and other queries.
2: Here are the second ways to make a compliant via ScotRail complaint email on customer.relations@scotrail.co.uk.
3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, ScotRail Facebook page, Twitter, Instagram and Linkedin etc.
ScotRail uk Customer Service Number & Email support
If you searching ScotRail contact number, so you are on the right place. Because In this article, we have provided a list of ScotRail technical support numbers. You can call ScotRail Customer Support 0344 811 0141 Phone Number given here and solve your queries.
This is a ScotRail finest customer service phone number that you can use to contact ScotRail. You can use this number for various tasks such as:
- Business Travel
- Conference Rover
- Railcards
- Club 50
- Smartcard
- Group discounts
Customer service email: customer.relations@scotrail.co.uk
Contact via Support Form: Support Form
Twitter: ScotRail
Facebook: ScotRail
ScotRail Corporate Office Address: PO Box 27129, Glasgow G2 9LH UK
Headquarters Email: customer.relations@scotrail.co.uk
Other Phone number and email
- Outwith ScotRail hours please call 0141 335 5240
How can I contact ScotRail ?
If you would like to make ScotRail complaint, please contact us via Contact Us page on website.
ScotRail provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
See Also: Gatwick Express complaints number, email and office address
Customer service hours of ScotRail
| Day | Opening Hours | Closing Hours |
| Monday | 7.00 am | 10.00 pm |
| Tuesday | 7:00 am | 10.00 pm |
| Wednesday | 7:00 am | 10.00 pm |
| Thursday | 7:00 am | 10.00 pm |
| Friday | 7:00 am | 10.00 pm |
| Saturday | 7:00 am | 10.00 pm |
| Sunday | 7:00 am | 10.00 pm |
About us ScotRail
ScotRail has been the brand name used for all Scottish regional and commuter rail services, including some cross-border services, since September 1983. A subsidiary of Abellio, it has operated the ScotRail franchise since 1 April 2015, taking over from predecessor First ScotRail.