Shein is an online fast fashion retailer, has been the subject of a significant number of complaints from customers in recent years. These complaints cover a wide range of issues, including Quality, Returns and refunds, Shipping, Sizing, Customer service etc.
Complaint number – 0844 802 2500
Shein complaint email – ukcsteam@shein.com
- Head office address
7-9 Ram Pl, Hackney,
London, E9 6LL, UK
How to make complaint on Shein?
Shein, the ultra-fast fashion retailer, has taken the world by storm with its trendy and budget-friendly clothing. However, its meteoric rise has also been accompanied by a wave of customer complaints.
Step 1 – Call the Shein complaint line on 0844 802 2500. If you have an any complaint regarding service and other queries.
Step 2 – Here are the second ways to make a compliant via Shein complaint email on – ukcsteam@shein.com.
Step 3 – If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Shein Facebook page, Twitter, Instagram and LinkedIn etc.
Contact via Support Form: Support Form
Shein Opening Hours
| Day | Opening Hours | Closing Hours |
| Monday | 9.00 am | 6.00 pm |
| Tuesday | 9.00 am | 6.00 pm |
| Wednesday | 9.00 am | 6.00 pm |
| Thursday | 9.00 am | 6.00 pm |
| Friday | 9.00 am | 6.00 pm |
| Saturday | Closed | |
| Sunday | Closed |
About us
Shein is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. They use on-demand manufacturing technology to connect suppliers to the aglie supply chain, reducing inventory waste and enabling to the deliver a variety of affordable producers to customers around the world. From the global offices, and they reach customers in more than 150 countries.
See Also: Shiseido complaints
FAQs
Q. Can I cancel my order after it’s placed?
A. Possibly, but only if it hasn’t been shipped yet. Contact Shein customer care right away to try and cancel.
Q. Where is shein head office located?
A. Shein’s headquarters in the United Kingdom are located at 7th Floor, 50 Broadway, London, England, SW1H 0DB, UK.
Q. I received the wrong item/size . What do I do?
A: Contact Shein within 3 days of receiving your order. They will guide you through the return process and issue a refund or replacement.