Thorntons complaints number, email and office address

If you are a regular customer of Thorntons and use their services or products then you may had any problems with their services or could have in the future. So here we provided Thorntons complaints number for you.

Here you can find specific information about the Thorntons complaints number and Thorntons UK complaint email. Which allows you to solve your problem or any of your questions?

Thorntons complaint department & Corporate office detail

Official Website
Thorntons complaint number UK 0345 121 1911
Complaint email address
Office address Thorntons Park, Somercotes,
Alfreton, Derbyshire, DE55 4XJ UK
Thorntons corporate number 0345 121 1911

Thorntons Complaints

All complaints are handled internally by Thorntons, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Thorntons takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0345 121 1911 or send them an email at They will typically address the complaint within the same working day.

Different ways to complaint Thorntons

1: Call the Thorntons complaint line on 0345 121 1911. If you have an any complaint regarding service and other queries.

2: Here are the second ways to make a compliant via Thorntons complaint email on –

3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Thorntons Facebook page, Twitter, Instagram and Linkedin etc.

Thorntons uk Customer Service Number & Email support

If you searching Thorntons contact number, so you are on the right place. Because In this article, we have provided a list of Thorntons technical support numbers. You can call Thorntons Customer Support 0345 121 1911 Phone Number given here and solve your queries.

This is a Thorntons finest customer service phone number that you can use to contact Thorntons. You can use this number for various tasks such as:

  • Chocolates
  • Confectionary
  • Chocolate Hampers
  • Christmas Gifts
  • Valentines Chocolate
  • Mothers Day Gifts
  • Easter Eggs
  • Fathers Day Gifts

Customer service email:

Contact via Support Form: Support Form

Twitter: Thorntons

Facebook: Thorntons

Thorntons Corporate Office Address: Thorntons Park, Somercotes, Alfreton, Derbyshire, DE55 4XJ UK

Headquarters Email:

Other Phone number and email

How can I contact Thorntons ?

If you would like to make Thorntons complaint, please contact us via Contact Us page on website.

Thorntons provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Texaco complaints number, email and office address

Customer service hours of Thorntons
Day Opening Hours Closing Hours
Monday 8.30 am 6.00 pm
Tuesday 8.30 am 6.00 pm
Wednesday 8.30 am 6.00 pm
Thursday 8.30 am 6.00 pm
Friday 8.30 am 6.00 pm
Saturday 8.30 am 4.30 pm
Sunday Closed
About us Thorntons

Thorntons is a British chocolate manufacturer owned by the Italian confectionery company. Since Cadbury became part of the Mondelez International predecessor Kraft Food, Thorntons had become the largest confectionery only parent company in Britain.

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