BlackRock is the world’s largest asset manager, with trillions of dollars under its control. It’s provides vital investment services, some complaints highlight potential concerns for both individual and institutional investors.
If you are a regular customer of BlackRock and use their services, then you may had any problems with their services have in the future. So here we provided complaints number and address of BlackRock for you.
At BlackRock, take all complaints seriously and if you wish to complain please contact the relevant department as shown below information.
Complaint department & Corporate office detail
| Official Website | blackrock.com |
| Complaint number UK | 020 7743 3000 |
| Complaint email address | enquiry@ukclientservices.blackrock.com |
| Office address | 12 Throgmorton Ave, Drapers Gardens, London, EC2N 2DL, United Kingdom |
| Head office number | 020 7743 3000 |
How To Make a Complaint Process for BlackRock?
All complaints are handled internally by BlackRock, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, BlackRock takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 020 7743 3000 or send them an email at enquiry@ukclientservices.blackrock.com. They will typically address the complaint within the same working day.
Different ways to complaint BlackRock
Call the BlackRock complaint line on 020 7743 3000. If you have an any complaint regarding service and other queries.
Here are the second ways to make a compliant via BlackRock complaint email on – enquiry@ukclientservices.blackrock.com.
If you have failed to complaint by number and email, you can may also complaint after through his social media account such as, BlackRock Facebook page, Twitter, Instagram and LinkedIn etc.
Contact via Support Form: Support Form
Corporate Office Address: 12 Throgmorton Ave, Drapers Gardens, London, EC2N 2DL, United Kingdom
Headquarters Email: enquiry@ukclientservices.blackrock.com
Other Number and Email
Unit Trusts
Landline: 0800 445522
Fax: 08707070144
Investment Trusts
Landline: 020 7743 3000
Email: cosec@blackrock.com
Offshore-Luxembourg funds
Landline: 020 7743 3300
Email: iom.investor@blackrock.com
Complaint Handling Procedure | BlackRock
BlackRock, will ensure that an employee of appropriate seniority, who is independent of the matter, commences an investigation. The client can expect to receive a written acknowledgement to their initial complaint, within 5 business days.
This will contain the name and job title of the person handling their complaint and the client can expect to be kept informed of the progress of the complaint.
Within four weeks, after receipt of the complaint, they will send either:
- A final response enclosing details of the Financial Ombudsman Service, where applicable.
- A reply that explains they are not in a position to make a final response, and details of when a response can be expected.
If the complaint has not been resolved within eight weeks after receipt, will send the client a reply that explains why they are still not in a position to make a final response, giving reasons for the further delay.
They will indicate when expect to be able to provide a final response and enclose a copy of the Financial Ombudsman Service contact information.
If, after receiving the final response, the client is unhappy with the response they provided, they may be eligible to refer their complaint directly to the Financial Ombudsman Service. This must be done within six months of the date of the final response.
The client can also refer the complaint directly to the Financial Ombudsman Service if have failed to provide them with an adequate response within the eight week period detailed above and they are dissatisfied with the delay in dealing with their complaint.
The Financial Ombudsman Service
Exchange Tower
London E14 9SR
Website: financial-ombudsman.org.uk
Email: complaint.info@financial-ombudsman.org.uk
Tel: 0800 023 4567 or 0300 123 9 123
BlackRock Opening Hours
| Day | Opening Hours | Closing Hours |
| Monday | 9.00 am | 5.00 pm |
| Tuesday | 9.00 am | 5.00 pm |
| Wednesday | 9.00 am | 5.00 pm |
| Thursday | 9.00 am | 5.00 pm |
| Friday | 9.00 am | 5.00 pm |
| Saturday | Closed | |
| Sunday | Closed |
About us
BlackRock, Inc. is an American multinational investment company and it’s the world’s largest asset manager. It has sought to position itself as an industry leader in environmental, social, and corporate governance.
BlackRock is the manager of the iShares group of exchange-traded funds, and along with The Vanguard Group and State Street, it is considered to be one of the Big Three index fund managers.
See Also: Shein UK Complaints
FAQs
Q. Who is the CEO of BlackRock UK?
A. Larry Fink (Laurence Douglas Fink) is the current CEO of BlackRock.
Q. Who is the biggest shareholder of BlackRock?
A. Larry Fink is the CEO and co-founder of BlackRock. Along with seven colleagues, he started the company. As 2023, he owned 520,126 making him the biggest individual shareholder.