Shein UK Complaints Number, Email and Office Address

If you are a regular customer of Shein UK and use their services or products then you may had any problems with their services or could have in the future. So here we provided complaints number and address of Shein UK for you.

Complaint department & Corporate office detail

Official Website
Complaint number UK 0844 802 2500
Complaint email address
Office address 7-9 Ram Pl, Hackney,
London, E9 6LL, UK
Head office number 0844 802 2500

How To Make a Complaint Process for Shein UK?

All complaints are handled internally by Shein UK, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, Shein uk takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0844 802 2500 or send them an email at They will typically address the complaint within the same working day.

Different ways to complaint Shein

Call the Shein uk complaint line on 0844 802 2500. If you have an any complaint regarding service and other queries.

Here are the second ways to make a compliant via Shein uk complaint email on –

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Shein UK Facebook page, Twitter, Instagram and LinkedIn etc.

Contact via Support Form: Support Form

Corporate Office Address: 7-9 Ram Pl, Hackney, London, E9 6LL, UK

Headquarters Email:

How To Contact a Live Person at Shein UK?

Shein UK is a large online retailer and wholesaler of clothing and fashionable accessories. You should contact company customer team as you may encounter various issues with your order, account or shopping process. If you surf the web to find a phone number, you may be surprised that you can’t find a phone number. There is no dedicated customer service number to call and get assistance.

Alternatively, you can contact them via live chat. It is accessible from the contacts tab. Here, you have to enter a brief description of your problem in the chatbot form. You may receive auto-replies related to your issue. If the issue cannot be resolved, you should click the live chat icon to get in touch with a human Shein UK support representative and proceed with your issue.

If you would like to make Shein uk complaint, please contact us via Contact Us page on website.

Shein UK Opening Hours

Day Opening Hours Closing Hours
Monday 9.00 am 6.00 pm
Tuesday 9.00 am 6.00 pm
Wednesday 9.00 am 6.00 pm
Thursday 9.00 am 6.00 pm
Friday 9.00 am 6.00 pm
Saturday Closed
Sunday Closed
About us

Shein UK is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. They use on-demand manufacturing technology to connect suppliers to the aglie supply chain, reducing inventory waste and enabling to the deliver a variety of affordable producers to customers around the world.

See Also: Greensleeves Care Complaints

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