DPD complaints procedure

If you are a regular customer of DPD and use their services or products then you may had any problems with their services or could have in the future. So here we provided DPD complaints number for you.

Here you can find specific information about the DPD complaints number and DPD UK complaint email. Which allows you to solve your problem or any of your questions?

Contact DPD

Official Website dpd.co.uk
dpd complaints number 0121 275 0500
dpd complaint email customerservices@dpd.co.uk
makeitright@dpd.co.uk
Head office address 78 Vandon Street, London,
SW1H 0AE, United Kingdom
DPD head office number 0121 275 0500

How do i contact dpd complaints?

All complaints are handled internally by DPD, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.

Having said that, DPD takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0121 275 0500 or send them an email at customerservices@dpd.co.uk. They will typically address the complaint within the same working day.

Different ways to complaint DPD

1: Call the DPD complaint line on 0121 275 0500. If you have an any complaint regarding service and other queries.

2: Here are the second ways to make a compliant via DPD complaint email on customerservices@dpd.co.uk.

3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, DPD Facebook page, Twitter, Instagram and Linkedin etc.

Contact via Support Form: Support Form

See Also: Scottish power complaints

DPD Opening times

Day Opening Hours Closing Hours
Monday 8.00 am 6.30 pm
Tuesday 8.00 am 6.30 pm
Wednesday 8.00 am 6.30 pm
Thursday 8.00 am 6.30 pm
Friday 8.00 am 6.30 pm
Saturday 8.00 am 4.00 pm
Sunday 9.00 am 3.00 pm

About us DPD

DPD is one of the UK’s leading time-critical carriers and can satisfy all your distribution needs, whether your consignments are for the UK or elsewhere in the world.

Integrating the own extensive UK network with unrivalled ground-based service to Europe and Air Express service to the rest of the world, they are well placed to satisfy all your distribution and logistics needs.

FAQs

Q. How do i speak to a human at dpd?

A. To speak to a human at DPD, you can call their customer service team at 0121 275 0501. They are available during normal office hours and should be able to assist you with your query.

Q. How do I track my package with DPD?

A. To track your package with DPD, you can use their online tracking system. Here’s a step-by-step guide to help you track your DPD package:

  1. Access the official DPD tracking website or download the DPD tracking app from your device’s app store.
  2. Once you’re on the DPD tracking platform, locate the designated field where you can enter your reference number or DPD tracking number.
  3. Enter your reference number or DPD tracking number in the designated field.
  4. After entering the tracking number, hit the arrow button or click enter.
  5. The DPD tracking system will retrieve the latest information regarding your shipment, including the current location of your package, estimated delivery date, and any significant milestones during transit.

Q. How long does it take for a package to be delivered by DPD?

The delivery time for a package sent via DPD can vary depending on the destination and the service level chosen. On average, it takes anywhere from 2 to 6 business days for a package to be delivered by DPD.

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