Virgin Atlantic Complaints Number, Email and Office Address

If you are a regular customer of Virgin Atlantic and use their services or products then you may had any problems with their services or could have in the future. So here we provided Virgin Atlantic complaints for you. Which allows you to solve your problem or any of your questions?

Contact Virgin Atlantic

Official Website
Virgin Atlantic complaint number UK 0344 874 7747
Virgin Atlantic complaints email
Head office address The VHQ, Fleming Wy, Crawley,
West Sussex, RH10 9DF, UK
Virgin Atlantic head office number 0344 874 7747

Virgin Atlantic complaints procedure

Virgin Atlantic customer service and commitment to passengers at the heart, they strive to get it right, first time, every time. But occasionally, things don’t go as planned. If this happens really like your feedback as not only does it allow us to explain and apologise to you, it also helps us to improve product and service.

Most complaints can be dealt with by front line teams e.g. cabin crew, airport Ground staff or Customer Service Centres. They will do their best to resolve the matter quickly, to your satisfaction.

Alternatively, you can fill in the online feedback form or write to Customer Relations department at one of the following addresses.

  • Virgin Atlantic – Customer Relations
    The VHQ
    Fleming Way
    West Sussex
    RH10 9DF
    United Kingdom

For your complaint to be properly registered please give the following information:

  • Your full name (as it shows on your ticket).
  • Your booking reference.
  • Flight Details (date and number).
  • Your preferred contact details; email address, phone number or postal address.
  • Details of the complaint along with the names of any of our staff that you spoke to at the time.
  • If you email us you will receive an automated acknowledgement.

If you write to at one of the above addresses they will post you an acknowledgement letter within 7 days of receipt.

If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, Virgin Atlantic Facebook page, Twitter, Instagram and LinkedIn etc.

Contact via Support Form: Support Form

Other Phone number and email

How can I contact Virgin Atlantic ?

If you would like to make Virgin Atlantic complaint, please contact us via Contact Us page on website.

Virgin Atlantic provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

See Also: Evri complaints

Virgin Atlantic Opening Hours

Day Opening Hours Closing Hours
Monday 7.00 am 10.00 pm
Tuesday 7.00 am 10.00 pm
Wednesday 7.00 am 10.00 pm
Thursday 7.00 am 10.00 pm
Friday 7.00 am 10.00 pm
Saturday 7.00 am 10.00 pm
Sunday 7.00 am 10.00 pm
About us

Virgin Atlantic International Limited, is a British airline with its head office in Crawley, United Kingdom. The airlines company that provides domestic, international flight and other services. It was established in 1984 as British Atlantic Airways and was originally planned by its co-founders Randolph Fields and Alan Hellary to fly between London and the Falkland Islands.

You can this read also:

Leave a Reply

Your email address will not be published. Required fields are marked *